Creative DTT3500 Digital Guide de l'utilisateur télécharger pdf (Page 28)

❑ Contact Technical Support to receive your authorisation number for repair/

replacement of product.

❑ Technical Support will communicate how to return the product in question

for repair/replacement.

❑ You should only return the hardware item in question and return it to the

address detailed by Technical Support. Please retain all software,

accessories and the original packaging.

❑ Please quote the authorisation number clearly on the outside of the

packaging in which you return the hardware item in question.

❑ Upon receipt of the faulty item, Creative Labs will process your request

and arrange a return or replacement.

Creative may replace or repair the product with new or re-conditioned parts,

and the faulty parts will become the property of Creative. The warranty period

for your repaired/replacement item is 90 days from the date of shipment from

Creative, or what is left on the original item’s warranty, whichever is longer.

To avoid tariffs when shipping a product to Creative Labs from outside the

E.U., you must complete the relevant customs documentation before shipping

the product (please allow 30 days).

Returning a product for repair

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Creative DTT3500 Digital Guide de l'utilisateur Page 28